Privacy Policy

Introduction

FlareBuilder ("we", "us", or "our") operates the flarebuilder.com platform. This Privacy Policy describes how we collect, use, and protect information when you use our services.

By using FlareBuilder, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address (via Google OAuth or direct input)
  • Name (as provided by your authentication provider)
  • Organization name and chosen subdomain

Usage Data

We automatically collect certain information when you use our service:

  • IP address and approximate geographic location
  • Browser type and version
  • Pages visited and features used
  • Timestamps of actions performed

Content Data

We store the content you create, edit, and publish through FlareBuilder. This includes text, media files, metadata, and template configurations.

How We Use Your Information

  • Provide and maintain the service — delivering the FlareBuilder platform and its features
  • Authentication — verifying your identity and managing sessions
  • Communication — sending service-related notifications and updates
  • Improvement — analyzing usage patterns to enhance the platform
  • Security — detecting and preventing fraud, abuse, and security incidents
  • Billing — processing payments and managing subscriptions

Data Storage and Security

Your data is stored on Cloudflare's global edge network infrastructure. We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption in transit (TLS/HTTPS)
  • Tenant-level data isolation at the database level
  • Secure, HttpOnly session cookies
  • Role-based access controls within each organization

Data Sharing

We do not sell your personal information. We may share data with:

  • Cloudflare — our infrastructure provider for hosting and content delivery
  • Stripe — for payment processing (only billing-related data)
  • Google — for OAuth authentication (only authentication tokens)
  • Law enforcement — when required by law or to protect our legal rights

Published Content

Content you publish through FlareBuilder is made available via the public Feed API. Published content is accessible to anyone with the feed URL. Unpublished and draft content remains private to your organization.

Channel content marked as "unlisted" requires a token for access and is not publicly discoverable.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Export your content data
  • Object to processing of your personal information

To exercise these rights, contact us at privacy@flarebuilder.com.

Cookies

FlareBuilder uses essential cookies for session management and authentication. We do not use third-party tracking cookies or advertising cookies. The Cloudflare Turnstile service used during signup may set cookies for bot detection purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact

If you have questions about this Privacy Policy, please contact us at privacy@flarebuilder.com.