Terms of Service

1. Acceptance of Terms

By accessing or using FlareBuilder ("the Service"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

2. Description of Service

FlareBuilder is a multi-tenant content management platform that allows organizations to create, manage, and publish structured content. The Service includes content editing tools, template management, feed APIs, webhooks, and related features.

3. Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

Each organization receives a unique subdomain. Organization names and subdomains must comply with our naming policies and may not impersonate other entities.

The account admin role is assigned during organization creation and cannot be transferred or removed.

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Publish content that is illegal, harmful, threatening, abusive, or hateful
• Infringe on the intellectual property rights of others
• Distribute malware, spam, or phishing content
• Attempt to gain unauthorized access to other accounts or systems
• Interfere with or disrupt the Service or its infrastructure
• Circumvent rate limits, access controls, or security measures

5. Content Ownership

You retain all rights to the content you create and publish through FlareBuilder. We do not claim ownership of your content.

By publishing content through the Service, you grant FlareBuilder a limited license to store, process, and deliver your content as necessary to provide the Service, including serving content through the Feed API and channel feeds.

6. Published Content

Content published through FlareBuilder's Feed API is publicly accessible. You are solely responsible for the content you publish and ensuring it complies with applicable laws, including copyright, privacy, and defamation laws.

Unlisted channel content is accessible via token-authenticated URLs. You are responsible for managing access tokens and controlling distribution of unlisted content.

7. Service Plans and Billing

FlareBuilder offers multiple service plans with varying feature limits. Plan details, pricing, and constraints are described on our pricing page and may change with notice.

Paid plans are billed through Stripe. By subscribing to a paid plan, you authorize recurring charges to your payment method. You may cancel at any time, with access continuing through the end of your billing period.

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may perform maintenance, updates, or modifications that temporarily affect availability.

We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice.

9. Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy. By using the Service, you consent to the practices described therein.

We implement tenant-level data isolation to ensure your organization's data is kept separate from other organizations on the platform.

10. Termination

You may close your account at any time. We may suspend or terminate your account if you violate these Terms or our Community Guidelines.

Upon termination, your content may be deleted after a reasonable retention period. We recommend exporting your data before closing your account.

11. Limitation of Liability

To the fullest extent permitted by law, FlareBuilder shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or business opportunities, arising from your use of the Service.

12. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes by posting the updated terms and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the new terms.

13. Contact

For questions about these Terms, contact us at legal@flarebuilder.com.