Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing or using FlareBuilder ("the Service"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

2. Description of Service

FlareBuilder is a multi-tenant content management platform that allows organizations to create, manage, and publish structured content. The Service includes content editing tools, template management, feed APIs, webhooks, and related features.

3. Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

Each organization receives a unique subdomain. Organization names and subdomains must comply with our naming policies and may not impersonate other entities.

The account admin role is assigned during organization creation and cannot be transferred or removed.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Publish content that is illegal, harmful, threatening, abusive, or hateful
  • Infringe on the intellectual property rights of others
  • Distribute malware, spam, or phishing content
  • Attempt to gain unauthorized access to other accounts or systems
  • Interfere with or disrupt the Service or its infrastructure
  • Circumvent rate limits, access controls, or security measures

5. Content Ownership

You retain all rights to the content you create and publish through FlareBuilder. We do not claim ownership of your content.

By publishing content through the Service, you grant FlareBuilder a limited license to store, process, and deliver your content as necessary to provide the Service, including serving content through the Feed API and channel feeds.

6. Published Content

Content published through FlareBuilder's Feed API is publicly accessible. You are solely responsible for the content you publish and ensuring it complies with applicable laws, including copyright, privacy, and defamation laws.

Unlisted channel content is accessible via token-authenticated URLs. You are responsible for managing access tokens and controlling distribution of unlisted content.

7. Copyright and DMCA Policy

FlareBuilder respects the intellectual property rights of others and expects users of the Service to do the same. If you believe content published through FlareBuilder infringes your copyright, you may submit a notice to our designated agent at legal@flarebuilder.com that includes:

  • A physical or electronic signature of the copyright owner or a person authorized to act on their behalf
  • Identification of the copyrighted work claimed to have been infringed
  • Identification of the material claimed to be infringing, including its location (URL) on the Service
  • Your contact information, including address, telephone number, and email address
  • A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
  • A statement, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on their behalf

Upon receipt of a valid notice, we will remove or disable access to the allegedly infringing content and make a good-faith effort to notify the affected account holder, who may submit a counter-notice if they believe the content was removed in error. We reserve the right to suspend or terminate the accounts of users determined to be repeat infringers.

8. Service Plans and Billing

FlareBuilder offers multiple service plans with varying feature limits. Plan details, pricing, and constraints are described on our pricing page and may change with notice.

Paid plans are billed through Stripe. By subscribing to a paid plan, you authorize recurring charges to your payment method. You may cancel at any time, with access continuing through the end of your billing period.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may perform maintenance, updates, or modifications that temporarily affect availability.

We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice.

10. Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy. By using the Service, you consent to the practices described therein.

We implement tenant-level data isolation to ensure your organization's data is kept separate from other organizations on the platform.

11. Termination

You may close your account at any time. We may suspend or terminate your account if you violate these Terms or our Community Guidelines.

Upon termination, your content may be deleted after a reasonable retention period. We recommend exporting your data before closing your account.

12. Indemnification

You agree to indemnify, defend, and hold harmless FlareBuilder and its owners, operators, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) content you publish or distribute through the Service; (c) your violation of these Terms; or (d) your violation of any rights of a third party, including intellectual property, privacy, or publicity rights.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

14. Limitation of Liability

To the fullest extent permitted by law, FlareBuilder shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or business opportunities, arising from your use of the Service.

In no event shall FlareBuilder's total aggregate liability arising out of or relating to these Terms or the Service exceed the total amount you paid to FlareBuilder in the twelve (12) months preceding the event giving rise to the claim, or one hundred dollars ($100) if you have not made any payments to FlareBuilder.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of Iowa, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Iowa, and you consent to the personal jurisdiction of those courts.

16. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes by posting the updated terms and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the new terms.

17. Contact

For questions about these Terms, contact us at legal@flarebuilder.com.